Shipping and Returns
We ship wholesale and sample orders from Guangdong, China. Price, minimum quantity and lead time depend on the product and options, and we state them in your written quotation.
Shipping terms
Your quotation states the shipping method, the shipping terms, the cost and what is included.
Duties and taxes
Who pays import customs, duties and taxes depends on the shipping terms in your quotation. Check the import rules for adult products in your country before you order.
Damaged, missing or incorrect items
Please check your shipment when it arrives. If anything is damaged, missing or not as ordered, email us at sales@afdoll1.com as soon as possible with your order details and photos of the item and the packaging. We will agree a solution with you according to your order terms.
Returns
For hygiene reasons, we cannot take back products that have been used. Returns of unused items are handled case by case under your order terms.
Last updated: 2026-10-30.